1. Visit Our Website or App:
Shop on the DeoDap website or download the Deodap Shopping App for Android or iPhone.

2. Select Items:
Select and add products to your shopping cart.

3. Proceed to Checkout:
Review your cart and click “Proceed to Checkout”.

4. Sign In or Create Account (Optional):
Log in or sign up with your contact number.

5. Enter Address & Payment:
Enter your Address and Select Payment Details.

6. Place Your Order:
Review and click “Place Your Order” to complete the payment.

To Change The Quantity of Items Before Adding Them to the Cart:
Once you click on the "Add to Cart" button, the item will be added to your shopping cart. You can then adjust the quantity by using the "+" or "-" buttons next to each item, or by entering your preferred quantity below the item title.

To change the quantity for items already in the cart:
The quantity and order amount will automatically update. If the entered quantity is unavailable, you will see an error message. You can then proceed to checkout or continue shopping as needed.

There could be several reasons why you're unable to place an order:

1. Payment Declined: Check if your payment was declined. For more information about payment issues, please refer to our Payment FAQs.
2. Out of Stock: The item you selected may be out of stock.
3. Technical or Internet Issues: There might be a connectivity issue or a problem with the website.
4. Undeliverable Location: The selected location or pincode may not be serviceable.
5. Quantity Limit: Ensure you haven't exceeded the item quantity limit.

Once your order has been shipped, you will receive a tracking number and a link to the courier’s website via email. Additionally, you can easily track your order by visiting your account, going to the “Track My Order” tab, and clicking on the "Click Here" link. If you do not receive the tracking email, please contact our customer service team for assistance.

No, you don’t need to open an account to place an order on our website. You can simply check out as a guest and provide the necessary details for us to process and deliver your order.

Yes, shopping on our website is completely safe. We use trusted, secure payment methods, including Razor Pay, a highly secure payment gateway, to ensure the protection of your banking and card details. Additionally, our platform is Verisign Secured and PCI Compliant, providing the highest standards of data security. At no point during the payment process do we handle or store your banking and card details after the order is placed.

Yes, we prioritize the safety and security of your personal information. We do not sell your information to any third parties. For more details, please refer to our Privacy Policy.

Unfortunately, we do not accept exchanges or returns once an order has been placed, as all sales are final. Please ensure you review your order carefully before placing it to avoid any mistakes.

Once an order is placed, it cannot be canceled or modified as we process orders immediately to ensure prompt delivery. If the order is already shipped and out for delivery, unfortunately, we do not offer a return or cancellation option. Please ensure all order details are accurate before placing the order to avoid any issues.

Yes, We offer Cash on Delivery (COD) for selected products. However, please note:

• COD is available only on specific products.
• You cannot combine Non-COD products with COD products in a single order.
• Please make sure to check the availability of the COD option while placing your order.