Grievance Redressal Policy

At DeoDap, customer satisfaction is our top priority, and we strive to provide a seamless shopping experience. However, if you are unsatisfied with our services or have any grievances regarding our products, payments, or services, we are here to assist you.

If you encounter any issues or have any concerns, please follow the steps below to ensure your grievance is addressed promptly.

You can reach out to our customer support team via the following methods:

• Email: care@deodap.com
• Phone: +91 96386 66607
• Live Chat: Available on our website during working hours.

Please provide the following information when raising a grievance:

• Your full name and contact information (email and phone number).
• Order number or transaction ID, if applicable.
• A brief description of your grievance or issue.
• Any relevant screenshots or supporting documents, if applicable.

Upon receipt of your grievance, we will acknowledge it within 48 hours.

We aim to resolve all grievances within 7 working days. In cases where more time is required, we will notify you of the expected resolution date.